Privacy Policy

Effective Date: 2024.1.1

At NomNomKorea (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, delivery address, and phone number provided during order submission.
  • Payment Information: We collect details necessary to process payments for our services (e.g., payment card details, billing address). However, payment transactions are securely processed by third-party payment providers, and we do not store your payment information.
  • Order Information: Details about your order, such as the food link you submit, and your delivery preferences.
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited) to improve our services.

2. How We Use Your Information

We use the information we collect for:

  • Order Fulfillment: To process your order and deliver your food as requested.
  • Payment Processing: To manage and process service fee payments.
  • Customer Support: To respond to your inquiries and provide assistance when needed.
  • Service Improvements: To analyze user behavior and improve our website functionality and services.
  • Legal Compliance: To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Such as payment processors, delivery partners, and IT service providers, to fulfill your order.
  • Legal Requirements: If required by law or to protect the rights, property, or safety of our business or users.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience. You can control or disable cookies through your browser settings, but doing so may affect the functionality of the website.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal obligations.
  • Withdraw consent to the use of your data for marketing purposes at any time.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., food delivery apps). We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Email: hello@nomnomkorea.com
  • Address: 150, Gongse-ro, Giheung-gu, Yongin-si, Gyeonggi-do, Republic of Korea