Effective Date: 2024.1.1
Welcome to NomNomKorea! These Terms and Conditions govern your use of our website and services. By accessing or using NomNomKorea, you agree to comply with these terms. Please read them carefully before placing an order.
1. General Terms
By using our website or services, you confirm that you:
- Are at least 18 years old.
- Agree to provide accurate and complete information when submitting orders.
- Will not use our website for any unlawful or prohibited purposes.
2. Service Overview
NomNomKorea provides an ordering concierge service that facilitates food delivery for foreigners in South Korea. We handle the order process, including payment, phone verification, and delivery arrangements with local restaurants.
3. Fees and Payment
- Our service includes a $5.50 non-refundable service fee for each order.
- Payment of the service fee is required at the time of order submission.
- Customers are responsible for paying the full cost of the food directly to the delivery driver upon arrival. This amount is not included in the service fee.
4. Order Process
- After submitting your order through our platform, NomNomKorea will process the order with the selected restaurant or delivery app.
- Once the order is confirmed, you will receive updates regarding the status of your delivery.
- You agree to be available to receive your food order at the provided delivery address and to pay for the food upon delivery.
5. Cancellations and Refunds
- Once an order has been submitted and the service fee has been paid, it cannot be canceled or refunded.
- In the event that the restaurant is unable to fulfill your order, we will notify you as soon as possible, and any service fee adjustments will be handled at our discretion.
6. User Responsibilities
You are responsible for:
- Ensuring the accuracy of all details provided when submitting your order.
- Being present at the delivery address to receive your food and pay for the order.
- Complying with local laws and regulations when using our service.
7. Limitation of Liability
NomNomKorea is not responsible for:
- Any delays or issues caused by the restaurant or delivery service.
- The quality or accuracy of the food delivered by third-party restaurants or delivery apps.
- Any additional charges incurred at the time of food delivery.
In no event shall NomNomKorea be liable for indirect, incidental, or consequential damages arising from your use of our service.
8. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of NomNomKorea or its licensors and is protected by intellectual property laws. You may not use or reproduce any of our content without prior written consent.
9. Modifications to the Service
We reserve the right to modify or discontinue our services at any time without notice. We may also update these Terms and Conditions as needed, and any changes will be posted on this page.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Korea. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in South Korea.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: hello@nomnomkorea.com
- Address: 150, Gongse-ro, Giheung-gu, Yongin-si, Gyeonggi-do, Republic of Korea